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AlwaysArt Privacy Policy

Last updated: February 27, 2024

This privacy policy explains how we collect, use, and protect your personal information when you use our online services. By using our online services, you agree to the terms and conditions of this policy. If you do not agree, please do not use our online services.

Our online services are available to customers from all over the world. However, some features or functions may vary depending on your location, language, or device. We will try to provide you with the best possible experience regardless of where you are accessing our online services from.

What information do we collect?

We collect the following types of information from you when you use our online services:

  • Personal information: This includes your name, email address, phone number, billing address, and payment information. We collect this information when you register for an account, purchase our products or services, contact us, or participate in our surveys or promotions.
  • Usage information: This includes information about how you use our online services, such as the pages you visit, the features you use, the content you view, the links you click, the device you use, the browser you use, the IP address you use, the location you access our online services from, and the time and duration of your sessions. We collect this information using cookies, web beacons, and other similar technologies. You can manage your cookie preferences through your browser settings or by contacting us.
  • Other information: This includes any other information that you voluntarily provide to us or that we obtain from other sources with your consent or as permitted by law. For example, we may receive information as you register artworks, or from third-party service providers that help us verify your identity, prevent fraud, or improve our online services.

How do we use your information?

We use your information for the following purposes:

  • To provide and improve our online services: We use your information to deliver the products and services you request, to process your transactions, to communicate with you, to troubleshoot issues, to enhance your user experience, to personalize our online services, to measure and analyze our online services, to develop new features and functionalities, and to maintain the security and integrity of our online services.
  • To market and promote our online services: We use your information to send you promotional messages, offers, newsletters, and other communications that may be of interest to you, based on your preferences and behavior. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the email or by contacting us.
  • To comply with legal obligations and protect our rights and interests: We use your information to comply with applicable laws, regulations, and legal requests, to enforce our terms and conditions, to protect our online services, our users, and ourselves from fraud, abuse, or harm, and to defend our rights and interests in case of disputes or claims.

How do we share your information?

We do not sell your personal information to anyone. We only share your information with the following parties and for the following reasons:

  • Service providers: We may share your information with third-party service providers that perform functions on our behalf, such as hosting, storage, analytics, payment processing, customer service, marketing, security, or legal services. We require these service providers to use your information only as necessary to provide their services to us and to protect your information in accordance with this policy and applicable laws.
  • Affiliates: We may share your information with our affiliates, which are entities that are owned or controlled by us or that own or control us. We require our affiliates to use your information in accordance with this policy and applicable laws.
  • Business partners: We may share your information with our business partners, such as artists or galleries, that offer products or services that may be of interest to you or that help us promote our online services. We require our business partners to respect your privacy and comply with applicable laws.
  • Law enforcement and legal authorities: We may share your information with law enforcement and legal authorities if we believe it is necessary to comply with a legal obligation, to protect our rights and interests, to prevent or investigate illegal or fraudulent activities, or to protect the safety and security of our online services, our users, or the public.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, physical, and organizational safeguards, such as encryption, firewalls, access controls, and staff training. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any questions about the security of your information, please contact us.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes for which we collected it, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The retention period of your information may vary depending on the type of information, the nature of our online services, and the applicable laws. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policies and procedures.

What are your rights and choices?

Depending on your location and the applicable laws, you may have the following rights and choices regarding your information:

  • Access: You may request access to your personal information that we hold and receive a copy of it.
  • Correction: You may request correction of any inaccurate or incomplete personal information that we hold about you.
  • Deletion: You may request deletion of your personal information that we hold, unless we have a legitimate reason or a legal obligation to keep it.
  • Restriction: You may request restriction of the processing of your personal information that we hold, if you have a valid reason to do so, such as challenging the accuracy or the lawfulness of the processing.
  • Objection: You may object to the processing of your personal information that we hold, if you have a valid reason to do so, such as for direct marketing purposes or for reasons related to your specific situation.
  • Consent withdrawal: You may withdraw your consent for the processing of your personal information that we hold, at any time, without affecting the lawfulness of the processing based on your consent before its withdrawal.
  • Portability: You may request portability of your personal information that we hold, which means to receive it in a structured, commonly used, and machine-readable format and to transmit it to another data controller, if technically feasible.
  • Complaint: You may lodge a complaint with the relevant data protection authority if you believe that we have violated your privacy rights or the applicable laws.

To exercise any of these rights and choices, please contact us using the contact details below. We will respond to your request within a reasonable time frame and in accordance with the applicable laws. We may ask you to provide some verification information before fulfilling your request, such as your identity, your account details, or your location. We may also charge a reasonable fee or refuse to comply with your request if it is excessive, repetitive, or unfounded.

NOTICE TO CALIFORNIA RESIDENTS

This section applies only to California residents. For purposes of this section, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household as defined in the CCPA. It does not include information exempted from the scope of the CCPA.

Your California Privacy Rights

As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

  • Knowledge. You can request information about what personal information we have collected about you, including:
      "
    • the categories of personal information;
    • the categories of sources from which the personal information is collected;
    • the business or commercial purpose for collecting, selling, or sharing personal information;
    • the categories of third parties to whom we disclose personal information;
    • the specific pieces of personal information that we have collected about you.
  • Access. You can request a copy of the Personal Information that we have collected about you.
  • Deletion. You can ask us to delete the Personal Information that we have collected from you.
  • Correction. You can ask us to rectify inaccurate personal information and, taking into account the purpose of processing the personal information, ensure it is complete;
  • Opt-out of sales or sharing. You can ask that we do not “sell” or “share” your Personal Information as “sell” and “share” are explicitly defined under the CCPA. For more information, please refer to the section titled “Right to Opt Out of the Sale and Sharing of Your Personal Information” below.
  • Nondiscrimination. You are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as denying you the Services; increasing the price/rate of the Services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.

In order to submit a request to exercise your right of information, access, or deletion pursuant to the CCPA, please submit a request to the email address listed in the contact section below. Please note, we reserve the right to confirm your California residence to process your requests and may need to confirm your identity to process certain request. For example, we take reasonable precautions to verify the identities of those California residents submitting requests to delete or access Personal Information.

AlwaysArt does not sell your Personal Information to anyone..

How do we handle international data transfers?

Our online services are operated from the United States. If you are located outside of the United States, you should be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers or affiliates are located. These countries may have different data protection laws and standards than your country of residence. By using our online services, you consent to the transfer of your information to the United States or other countries for the purposes described in this policy.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we comply with the General Data Protection Regulation (GDPR) and other applicable laws regarding the transfer of your personal information to the United States or other countries outside of the EEA, the UK, or Switzerland. We rely on various legal bases for such transfers, such as your consent, the performance of a contract, the necessity for the establishment, exercise, or defense of legal claims, or the legitimate interests of us or third parties. We also use appropriate safeguards to ensure the adequate protection of your personal information, such as the Standard Contractual Clauses approved by the European Commission or the Privacy Shield Frameworks between the United States and the EEA, the UK, or Switzerland.

How do we handle children's privacy?

Our online services are not designed or intended for children under the age of 18, and we do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will delete it as soon as possible. If you are a parent or guardian of a child under the age of 18 and you believe that your child has provided us with personal information, please contact us using the contact details below.

How do we update this policy?

We may update this policy from time to time to reflect changes in our online services, our practices, or the applicable laws. We will notify you of any material changes by posting the updated policy on our website or by sending you an email or other notification. The date of the last update will be indicated at the top of this policy. Your continued use of our online services after the updated policy becomes effective will indicate your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

How do you contact us?

If you have any questions, comments, or requests regarding this policy or your information, please contact us using the following contact details:

AlwaysArt

2269 Chestnut St. #277

San Francisco, CA 94123


[email protected]